You’ll get support throughout your training journey, either academically or with your personal development.
Our student support services are dedicated to ensuring your experience at NMTAFE is positive.
If you prefer personal contact, please visit the student services counter located at each of our campuses.
Videos
1. Support Services at NMTAFE
2. Study Support at NMTAFE
Our student support services
Academic - Lecturers | Heads of Programs (HoP)
Lecturers, Principal Lecturers and Heads of Programs can assist in different ways if you need help throughout your course. It's important to contact academic staff as soon as possible if you have any questions about your course content, progress or reduced study load options.
To arrange an appointment see the Staff Contacts tab in Blackboard.
Accessibility and Learning Support
We are committed to providing you with the most appropriate support for your needs.
Accessibility and Learning Support helps students with disabilities, medical conditions, and mental health conditions achieve their educational and career goals.
Apprenticeship Management Team
For all enquiries regarding commencements, training plans, apprentice travel, training contract variations and completions.
Provide general information about our services and facilities, including assistance with course information, enrolments, payments, withdrawals and SmartRider applications. Client Services are located on each campus.
Assisting overseas students throughout their training journey.
Career, training and employment assistance for students and community members.
Koolark – Centre for Aboriginal Students
Assistance for Aboriginal and Torres Strait Islander students.
We recognise and celebrate the diversity of our students, including those of diverse sexualities and genders.
Our staff are committed to creating classrooms where everyone feels welcome and supported. We take student voices seriously and actively challenge behaviours that undermine inclusion.
If you feel unsafe, harassed, or discriminated against, we encourage you to speak up. You can share your concerns or lodge a complaint easily through our feedback form.
Helpful contacts and resources
National Services
- Transcend Australia (opens in a new tab) - a support network for families of trans and gender-diverse children.
- QLife (opens in a new tab) (1800 184 527) - a national peer support and referral service for LGBTQIA+ people.
- PFLAG+ Australia (opens in a new tab) - offers support and advocacy for parents and families of LGBTQIA+ individuals.
- The Gender Centre (opens in a new tab) - provides support services, accommodation, and education for trans and gender-diverse people.
Perth, WA Services
- TransFolk of WA(opens in a new tab) - a community-led organisation offering peer support and advocacy for trans and gender-diverse people.
- Freedom Centre (opens in a new tab) - a safe space for LGBTQIA+ young people to connect and access information.
- Living Proud WA (opens in a new tab) - a support service providing mental health support and resources for LGBTQIA+ individuals.
- Youth Pride Network (opens in a new tab) - a youth-led organization advocating for LGBTQIA+ rights and support.
- Perth Inner City Youth Service (PICYS) (opens in a new tab) Diverse Identities WA - supports trans and gender-diverse young people experiencing homelessness or hardship.
Get help to improve your study skills, reading, writing, maths or basic computer skills.
All the information to get you back on track.
What else might you need to know?
Before you begin your journey with us, there are a few things you need to know. Here are some useful links.
- Informed choices - helps you take into account the essential skills, knowledge and critical aspects of assessment of a course or qualification.
- Key dates
- Unique Student Identifier (USI)
- Skills recognition and credit transfer
- How to pay your fees
- What our qualifications and study modes mean
Once you are enrolled, you'll find even more information on our Student Essentials page.