CHC42021 Certificate IV in Community Services
Gain the skills to help improve the quality of life of people who need support and assist individual clients, families and communities who are vulnerable or at risk.
This course is fee free* for residents of Western Australia. Some eligibility conditions apply for the fee free training and other fees may apply for some courses. Please refer to the FAQs for more information.
* Please note that eligibility requirements apply to some of the fee free training.
Overview
Campus Mount Lawley | Joondalup (Kendrew Crescent) | Leederville
When Semester 1, 2025 | Semester 2, 2024 | Semester 2, 2025
How Employer-based | On campus | Online
Get qualified as a community support worker
Begin your career in community services and gain job ready skills to become a community support worker.
The Community Services industry assists individual clients, families and communities who are vulnerable or at risk. This job focuses on improving the quality of life of people who need support.
You will learn how to build relationships with clients, carers and their families, assess social emotional and physical wellbeing of others and methods of providing individualised support, information and advice to people in crisis.
Ideal students will have a determination and drive for helping others as well as patience, tolerance, and a passion for social justice.
- Communicate and work effectively in the community services sector
- Advocate for people's rights
- Respond appropriately to situations of family and domestic violence
- Work with cultural diversity
- Ethical behaviour and legal responsibilities
Prior to enrolment into this qualification, please consider:
- Your level of communication skills, both written and verbal
- Ability to attend on campus classes four days per week and commit to study, for research and assessments outside the scheduled class times.
- Your ability to study units and perform practical demonstrations/role plays on the following topics: family and domestic violence, trauma, alcohol and other drug use, mental health issues, etc that may be confronting or cause distress
- If you have the following attributes:
- Respectful, resilient, empathetic and have a positive outlook
- A non-judgmental attitude and ability to maintain confidentiality
- Able to exercise initiative
- Leadership qualities
- Able to build positive relationships with multi-disciplinary teams
- Strong communication, consultation, problem solving and negotiation skills
- Passion for social justice
- Drive for helping others
- Patience
Follow the link to find further information to help you make an informed choice about the suitability of this course.
Employer/work-based training offers a flexible, self-paced study program that combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification. You must already be employed in a job role related to your course of study for more than 25 hours week and have at least 6 - 12 months experience in order to qualify for employer/work-based mode of delivery.
This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.
Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.
To enquire or enrol in the next intake please email workbased.cp@nmtafe.wa.edu.au.
Important information
Select your preferred campus and apply
Semester 1, 2025
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
Free training
The free training is available to residents of Western Australia, and eligibility requirements apply to some of the free training, as outlined on the Fee Free page and the Infection control training page. Tuition and resource fees will apply for non-eligible students.
Enquiries regarding course fees can be made by calling us.
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS004 | Assess co-existing needs |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP002 | Plan and conduct group activities |
| CHCINM002 | Meet community information needs |
| CHCMHS001 | Work with people with mental health issues |
| HLTAID011 | Provide First Aid |
| HLTWHS006 | Manage personal stressors in the work environment |
Details
Course fees
(Tuition fee* $0.00 + Resource fee $100.00 )
Free training
The free training is available to residents of Western Australia, and eligibility requirements apply to some of the free training, as outlined on the Fee Free page and the Infection control training page. Tuition and resource fees will apply for non-eligible students.
Enquiries regarding course fees can be made by calling us.
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS004 | Assess co-existing needs |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP002 | Plan and conduct group activities |
| CHCINM002 | Meet community information needs |
| CHCMHS001 | Work with people with mental health issues |
| HLTAID011 | Provide First Aid |
| HLTWHS006 | Manage personal stressors in the work environment |
Details
Course fees
(Tuition fee* $0.00 + Resource fee $100.00 )
Free training
The free training is available to residents of Western Australia, and eligibility requirements apply to some of the free training, as outlined on the Fee Free page and the Infection control training page. Tuition and resource fees will apply for non-eligible students.
Enquiries regarding course fees can be made by calling us.
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS004 | Assess co-existing needs |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP002 | Plan and conduct group activities |
| CHCINM002 | Meet community information needs |
| CHCMHS001 | Work with people with mental health issues |
| HLTAID011 | Provide First Aid |
| HLTWHS006 | Manage personal stressors in the work environment |
Details
Course fees
(Tuition fee* $0.00 + Resource fee $100.00 )
Free training
The free training is available to residents of Western Australia, and eligibility requirements apply to some of the free training, as outlined on the Fee Free page and the Infection control training page. Tuition and resource fees will apply for non-eligible students.
Enquiries regarding course fees can be made by calling us.
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS004 | Assess co-existing needs |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP002 | Plan and conduct group activities |
| CHCINM002 | Meet community information needs |
| CHCMHS001 | Work with people with mental health issues |
| HLTAID011 | Provide First Aid |
| HLTWHS006 | Manage personal stressors in the work environment |
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
Free training
The free training is available to residents of Western Australia, and eligibility requirements apply to some of the free training, as outlined on the Fee Free page and the Infection control training page. Tuition and resource fees will apply for non-eligible students.
Enquiries regarding course fees can be made by calling us.
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS004 | Assess co-existing needs |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP002 | Plan and conduct group activities |
| CHCINM002 | Meet community information needs |
| CHCMHS001 | Work with people with mental health issues |
| HLTAID011 | Provide First Aid |
| HLTWHS006 | Manage personal stressors in the work environment |
Semester 2, 2025
Details
Course fees
(Tuition fee* $0.00 + Resource fee $100.00 )
Free training
The free training is available to residents of Western Australia, and eligibility requirements apply to some of the free training, as outlined on the Fee Free page and the Infection control training page. Tuition and resource fees will apply for non-eligible students.
Enquiries regarding course fees can be made by calling us.
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS004 | Assess co-existing needs |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP002 | Plan and conduct group activities |
| CHCINM002 | Meet community information needs |
| CHCMHS001 | Work with people with mental health issues |
| HLTAID011 | Provide First Aid |
| HLTWHS006 | Manage personal stressors in the work environment |
Semester 2, 2024
Details
Course fees
(Tuition fee* $0.00 + Resource fee $110.00 )
Free training
The free training is available to residents of Western Australia, and eligibility requirements apply to some of the free training, as outlined on the Fee Free page and the Infection control training page. Tuition and resource fees will apply for non-eligible students.
Enquiries regarding course fees can be made by calling us.
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS004 | Assess co-existing needs |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP002 | Plan and conduct group activities |
| CHCINM002 | Meet community information needs |
| CHCMHS001 | Work with people with mental health issues |
| HLTAID011 | Provide First Aid |
| HLTWHS006 | Manage personal stressors in the work environment |
Details
Course fees
(Tuition fee* $0.00 + Resource fee $70.00 )
Free training
The free training is available to residents of Western Australia, and eligibility requirements apply to some of the free training, as outlined on the Fee Free page and the Infection control training page. Tuition and resource fees will apply for non-eligible students.
Enquiries regarding course fees can be made by calling us.
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS004 | Assess co-existing needs |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP002 | Plan and conduct group activities |
| CHCINM002 | Meet community information needs |
| CHCMHS001 | Work with people with mental health issues |
| HLTAID011 | Provide First Aid |
| HLTWHS006 | Manage personal stressors in the work environment |
Get help
This form is only for course enquiries. If you would like to apply, please refer to the SELECT YOUR PREFERRED CAMPUS AND APPLY section above.