Housing - Supporting Tenancies Skill Set
To enrol in this employer-based skill set, you must be employed in a suitable role. This skill set is ideal for current housing officers, or for those looking to enter the field with a strong foundation in trauma-informed, person-centred housing support.

Overview
Campus Leederville
When Semester 1, 2026
How Employer-based
Build your expertise in the social housing and homelessness sector
Do you work in housing, community services or support roles, and want to strengthen your skills in helping people sustain safe and secure housing? This skill set gives you the practical knowledge to support individuals and families who may be experiencing homelessness, at risk of losing their tenancy, or seeking new accommodation.
You’ll build the skills to work effectively with people experiencing homelessness, including those affected by domestic and family violence. You’ll also learn the processes that help tenants maintain sustainable housing, and how to support people who are looking for, or need assistance with, housing and accommodation.
This skill set will equip you with practical skills to help clients access accommodation and sustain tenancies within the public and community housing systems. It is ideal for current housing officers, or for those looking to enter the field with a strong foundation in trauma-informed, person-centred housing support. To enrol in this employer-based skill set, you must be employed in a suitable role and will be required to provide evidence at the time of enrolment.
- Working with people experiencing homelessness or at risk of homelessness
- Supporting clients affected by domestic and family violence
- Helping tenants maintain safe and sustainable tenancies
- Providing guidance on housing and accommodation options
- Connecting clients with appropriate housing services and resources
- Applying trauma-informed and person-centred approaches in housing support
I have the following attributes:
- Empathy and compassion for vulnerable people
- Strong communication and problem-solving skills
- Resilience and patience in challenging situations
- Organisational skills and attention to detail
- Willingness to learn and engage with practical tasks
- Currently employed in the housing industry
Select your preferred campus and apply
Semester 1, 2026
Details
Course fees
(Tuition fee* $380.70 + Resource fee $0.00 )
(Tuition fee* $112.80 + Resource fee $0.00 )
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
CHCSOH013 Work with people experiencing or at risk of homelessness | $129.60 | $38.40 | $0.00 |
CHCSOH021 Work with clients within the social housing system | $72.90 | $21.60 | $0.00 |
CHCSOH024 Support sustainable tenancies | $178.20 | $52.80 | $0.00 |
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for local students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Get help
This form is only for course enquiries. If you would like to apply, please refer to the SELECT YOUR PREFERRED CAMPUS AND APPLY section above.