Housing - Supporting Tenancies Skill Set
To enrol in this employer-based skill set, you must be employed in a suitable role. This skill set is ideal for current housing officers, or for those looking to enter the field with a strong foundation in trauma-informed, person-centred housing support.
Overview
When Semester 1, 2026
How Employer-based
Build your expertise in the social housing and homelessness sector
Do you work in housing, community services or support roles, and want to strengthen your skills in helping people sustain safe and secure housing? This skill set gives you the practical knowledge to support individuals and families who may be experiencing homelessness, at risk of losing their tenancy, or seeking new accommodation.
You’ll build the skills to work effectively with people experiencing homelessness, including those affected by domestic and family violence. You’ll also learn the processes that help tenants maintain sustainable housing, and how to support people who are looking for, or need assistance with, housing and accommodation.
This skill set will equip you with practical skills to help clients access accommodation and sustain tenancies within the public and community housing systems. It is ideal for current housing officers, or for those looking to enter the field with a strong foundation in trauma-informed, person-centred housing support. To enrol in this employer-based skill set, you must be employed in a suitable role and will be required to provide evidence at the time of enrolment.
- Working with people experiencing homelessness or at risk of homelessness
- Supporting clients affected by domestic and family violence
- Helping tenants maintain safe and sustainable tenancies
- Providing guidance on housing and accommodation options
- Connecting clients with appropriate housing services and resources
- Applying trauma-informed and person-centred approaches in housing support
I have the following attributes:
- Empathy and compassion for vulnerable people
- Strong communication and problem-solving skills
- Resilience and patience in challenging situations
- Organisational skills and attention to detail
- Willingness to learn and engage with practical tasks
- Currently employed in the housing industry
Select your preferred campus and apply
No study options available at this time
This course is currently undergoing delivery planning, and no future intakes are scheduled at this stage. Please check back later for updates. In the meantime, you may wish to explore related courses using the search and filter tools.
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This form is only for course enquiries. If you would like to apply, please refer to the SELECT YOUR PREFERRED CAMPUS AND APPLY section above.