Housing - Processes Skill Set
Take the next step in your career and make a tangible impact on the lives of the people you support. Are you ready to deepen your expertise in the social housing and homelessness sector?
Overview
Campus Leederville
When Semester 2, 2026
How Combined (Online and On Campus)
Advance Your Career in Social Housing and Homelessness
Are you ready to deepen your expertise in the social housing and homelessness sector? This course is designed specifically for professionals like you. Over 15 weeks, you’ll gain practical, hands-on skills to help clients access accommodation and sustain tenancies within public and community housing systems.
These specialist units are perfect for both new and experienced housing officers who want a statement of attainment aligned with their existing role.
Take the next step in your career and make a tangible impact on the lives of the people you support.
- Learn how housing applications and tenancies work in public and community housing.
- Gain practical skills to manage and solve tenancy issues.
- Support tenants confidently with person-centred guidance to keep housing stable.
I have the following attributes:
- Empathy and compassion for vulnerable people
- Strong communication and problem-solving skills
- Resilience and patience in challenging situations
- Organisational skills and attention to detail
- Willingness to learn and engage with practical tasks
- Currently employed in the housing industry
Important information
Select your preferred campus and apply
Semester 2, 2026
Details
Units
| National ID | Unit title |
|---|---|
| CHCSOH014 | Manage and maintain tenancy agreements and services |
| CHCSOH015 | Manage housing application and allocation processes |
| CHCSOH016 | Manage tenancy rent and rental arrears |
Get help
This form is only for course enquiries. If you would like to apply, please refer to the SELECT YOUR PREFERRED CAMPUS AND APPLY section above.