SIT20322 Certificate II in Hospitality
Are you starting out in the hospitality industry or looking to build on your current experience? This traineeship is designed for people like you - junior staff already working in the industry who want to gain a nationally recognised qualification
This course is low fee* for residents of Western Australia and temporary residents holding certain visa types. An annual fee cap of $400 for those aged 15-24 or concession holders or $1,200 for everyone else, applies to this course. Some eligibility conditions apply for the low fee training and other fees may apply for some courses. Please refer to the FAQs(opens in a new tab) for more information.
*Please note that eligibility requirements apply to some of the low fee training.
Overview
Campus Joondalup (Kendrew Crescent)
When Semester 2, 2025 | Semester 1, 2026
How Employer-based
Start Your Career in Hospitality
Are you starting out in the hospitality industry or looking to build on your current experience? This traineeship is designed for people like you - junior staff already working in the industry who want to gain a nationally recognised qualification, or new employees keen to develop practical skills through hands-on training.
You’ll gain real-world experience and learn how to deliver outstanding service across a range of hospitality settings. Whether you’re working in accommodation or food and beverage, this traineeship will help you build confidence and capability in your role.
- Providing professional accommodation services
- Preparing and serving a variety of hot and cold beverages
- Following safe work practices in hospitality environments
- Delivering excellent customer service
- Communicating effectively with guests and team members
- Working efficiently in a team-based environment
- Handling workplace tasks with attention to detail and professionalism
- Understanding industry standards and expectations
I have the following attributes:
- Friendly and positive attitude
- Good communication and teamwork skills
- Reliable and willing to learn
- Neat personal presentation
- Able to follow instructions and pay attention to detail
- Enjoy helping people and providing good service
- You must be currently employed in the hospitality industry to undertake this traineeship
Important information
Select your preferred campus and apply
Semester 1, 2026
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBTWK201 Work effectively with others | $56.70 | $16.80 | $0.00 |
| SITHIND006 Source and use information on the hospitality industry | $24.30 | $7.20 | $0.00 |
| SITHIND007 Use hospitality skills effectively | $48.60 | $14.40 | $0.00 |
| SITXCCS011 Interact with customers | $32.40 | $9.60 | $0.00 |
| SITXCOM007 Show social and cultural sensitivity | $32.40 | $9.60 | $0.00 |
| SITXWHS005 Participate in safe work practices | $24.30 | $7.20 | $0.00 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$32.40 | $9.60 | $0.00 |
|
|
$24.30 | $7.20 | $0.00 |
|
|
$24.30 | $7.20 | $0.00 |
|
|
$64.80 | $19.20 | $0.00 |
|
|
$226.80 | $67.20 | $0.00 |
|
|
$24.30 | $7.20 | $0.00 |
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for local students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Semester 2, 2025
Details
Units and fees
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBTWK201 Work effectively with others | $56.70 | $16.80 | $0.00 |
| SITHIND006 Source and use information on the hospitality industry | $24.30 | $7.20 | $0.00 |
| SITHIND007 Use hospitality skills effectively | $48.60 | $14.40 | $0.00 |
| SITXCCS011 Interact with customers | $32.40 | $9.60 | $0.00 |
| SITXCOM007 Show social and cultural sensitivity | $32.40 | $9.60 | $0.00 |
| SITXWHS005 Participate in safe work practices | $24.30 | $7.20 | $0.00 |
Elective
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
|
$32.40 | $9.60 | $0.00 |
|
|
$24.30 | $7.20 | $0.00 |
|
|
$24.30 | $7.20 | $0.00 |
|
|
$64.80 | $19.20 | $0.00 |
|
|
$226.80 | $67.20 | $0.00 |
|
|
$24.30 | $7.20 | $0.00 |
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for local students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Get help
This form is only for course enquiries. If you would like to apply, please refer to the SELECT YOUR PREFERRED CAMPUS AND APPLY section above.