BSB30420 Certificate III in Library and Information Services
A growing sector that is vital to many industries
In this practical course you'll learn to order, prepare, organise, locate and promote library resources and information using current software and social media, online catalogues and databases and multi-media

Some of our Online courses can be done completely online. However, some of the courses require a practical component or assessment that can't be done online, and some may be a mix of online and on campus learning. We’ll let you know what's required for your course. For all the details and a full list of Online courses, check out the Online study and application page.
Overview
Campus Perth
When Semester 1, 2025 | Semester 2, 2025 | Continuous enrolment
How Employer-based | On campus | Online | Traineeship
Connect with people, engage with information and promote literacy and the value of libraries in the community
Our Certificate III will give you the skills and knowledge to assist in the organisation and operation of systems for handling recorded material - ultimately helping clients gain access to information.
This course, based at our Perth campus located alongside the State Library of Western Australia, has a strong customer service focus, and provides learning opportunities through practical hands-on activities, industry visits and guest speakers. Your lecturers in this course are library professionals, up-to-date with industry best practice and with strong connections with local library staff and organisations.
This is an ever growing and changing sector and is a vital component across various industries.
North Metropolitan TAFE gives you the option of studying this course on campus OR online. Studying full-time on campus will take 6 months, while students enrolling online or part-time should aim to complete the course within 12 months.
NMTAFE is the only TAFE in WA offering this Library course!
- Library customer service, team work, and assisting with public activities and events
- Order, prepare, organise and promote library resources
- Use current software and social media, online catalogues and databases and multi-media.
- Locating information
- An understanding of current library issues and trends, including emerging technologies
I have the following attributes:
- Good interpersonal and customer service skills
- Strong oral and written communication skills
- Confident using technology
- Excellent organisational skills
- Able to work as part of a team
Important information
Select your preferred campus and apply
Continuous enrolment, 2025
Details
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBINS301 Develop and use information literacy skills | $292.80 | $88.20 | $0.00 |
BSBOPS304 Deliver and monitor a service to customers | $244.00 | $73.50 | $0.00 |
BSBTEC201 Use business software applications | $268.40 | $80.85 | $0.00 |
BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $0.00 |
BSBXTW301 Work in a team | $170.80 | $51.45 | $0.00 |
CUAIND202 Develop and apply knowledge of information and cultural services organisations | $292.80 | $88.20 | $0.00 |
Elective
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
|
$244.00 | $73.50 | $0.00 |
|
$244.00 | $73.50 | $0.00 |
|
$244.00 | $73.50 | $0.00 |
|
$244.00 | $73.50 | $0.00 |
|
$146.40 | $44.10 | $0.00 |
|
$244.00 | $73.50 | $0.00 |
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Details
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBINS301 Develop and use information literacy skills | $195.00 | $58.20 | $0.00 |
BSBOPS304 Deliver and monitor a service to customers | $162.50 | $48.50 | $0.00 |
BSBTEC201 Use business software applications | $178.75 | $53.35 | $0.00 |
BSBWHS311 Assist with maintaining workplace safety | $130.00 | $38.80 | $0.00 |
BSBXTW301 Work in a team | $113.75 | $33.95 | $0.00 |
CUAIND202 Develop and apply knowledge of information and cultural services organisations | $195.00 | $58.20 | $0.00 |
Elective
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
|
$162.50 | $48.50 | $0.00 |
|
$162.50 | $48.50 | $0.00 |
|
$162.50 | $48.50 | $0.00 |
|
$162.50 | $48.50 | $0.00 |
|
$97.50 | $29.10 | $0.00 |
|
$162.50 | $48.50 | $0.00 |
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Semester 1, 2025
Details
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBINS301 Develop and use information literacy skills | $292.80 | $88.20 | $0.00 |
BSBOPS304 Deliver and monitor a service to customers | $244.00 | $73.50 | $0.00 |
BSBTEC201 Use business software applications | $268.40 | $80.85 | $5.00 |
BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $0.00 |
BSBXTW301 Work in a team | $170.80 | $51.45 | $0.00 |
CUAIND202 Develop and apply knowledge of information and cultural services organisations | $292.80 | $88.20 | $10.00 |
Elective
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
|
$244.00 | $73.50 | $0.00 |
|
$244.00 | $73.50 | $10.00 |
|
$244.00 | $73.50 | $30.00 |
|
$244.00 | $73.50 | $0.00 |
|
$146.40 | $44.10 | $0.00 |
|
$244.00 | $73.50 | $0.00 |
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Details
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBINS301 Develop and use information literacy skills | $292.80 | $88.20 | $0.00 |
BSBOPS304 Deliver and monitor a service to customers | $244.00 | $73.50 | $0.00 |
BSBTEC201 Use business software applications | $268.40 | $80.85 | $0.00 |
BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $0.00 |
BSBXTW301 Work in a team | $170.80 | $51.45 | $0.00 |
CUAIND202 Develop and apply knowledge of information and cultural services organisations | $292.80 | $88.20 | $10.00 |
Elective
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
|
$244.00 | $73.50 | $0.00 |
|
$244.00 | $73.50 | $10.00 |
|
$244.00 | $73.50 | $30.00 |
|
$244.00 | $73.50 | $0.00 |
|
$146.40 | $44.10 | $0.00 |
|
$244.00 | $73.50 | $0.00 |
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Semester 2, 2025
Details
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBINS301 Develop and use information literacy skills | $292.80 | $88.20 | $0.00 |
BSBOPS304 Deliver and monitor a service to customers | $244.00 | $73.50 | $0.00 |
BSBTEC201 Use business software applications | $268.40 | $80.85 | $5.00 |
BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $0.00 |
BSBXTW301 Work in a team | $170.80 | $51.45 | $0.00 |
CUAIND202 Develop and apply knowledge of information and cultural services organisations | $292.80 | $88.20 | $10.00 |
Elective
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
|
$244.00 | $73.50 | $0.00 |
|
$244.00 | $73.50 | $10.00 |
|
$244.00 | $73.50 | $30.00 |
|
$244.00 | $73.50 | $0.00 |
|
$146.40 | $44.10 | $0.00 |
|
$244.00 | $73.50 | $0.00 |
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Details
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBINS301 Develop and use information literacy skills | $292.80 | $88.20 | $0.00 |
BSBOPS304 Deliver and monitor a service to customers | $244.00 | $73.50 | $0.00 |
BSBTEC201 Use business software applications | $268.40 | $80.85 | $0.00 |
BSBWHS311 Assist with maintaining workplace safety | $195.20 | $58.80 | $0.00 |
BSBXTW301 Work in a team | $170.80 | $51.45 | $0.00 |
CUAIND202 Develop and apply knowledge of information and cultural services organisations | $292.80 | $88.20 | $10.00 |
Elective
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
|
$244.00 | $73.50 | $0.00 |
|
$244.00 | $73.50 | $10.00 |
|
$244.00 | $73.50 | $30.00 |
|
$244.00 | $73.50 | $0.00 |
|
$146.40 | $44.10 | $0.00 |
|
$244.00 | $73.50 | $0.00 |
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Get help
This form is only for course enquiries. If you would like to apply, please refer to the SELECT YOUR PREFERRED CAMPUS AND APPLY section above.